A chat! With Optimum!
No one actually likes , I don't think, their cable/internet service provider. Being neutral about it is probably the best case scenario. Even having to endure the annual song and dance-- after your initial promotional period ends and your bill jumps up like $20-- of having to call your provider to get a new promo is tolerable if it works. Just provide the necessary services at a decent price, with good customer service when needed, is all we ask. Being middle aged and having aligned myself with a number of cable/internet providers over the years from around the country, none of which I've particularly liked, I can say with confidence that Optimum is the worst. Not the worst of all providers ; the worst of everything. I don't like to use the word hate, but I hate Optimum. Hate them. HATE. Them. (Hate.) "But Mike, why don't you switch services?" Great question. BECAUSE I CAN'T. Optimum is the only provider in our area. This seems like, and definitely is , a ...