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Showing posts with the label Verizon

Communicating with data – when to stop

I received a text message from my good friend VERIZON WIRELESS that read, “You’ve used about 75 percent of your 3GB data plan (cycle ends the 10 th ).” It was the 19 th . I texted my other good friend with whom I share the aforementioned 3GB of monthly data, my wife, like “What gives?” I immediately received a text back that read, “You’ve used about 90 percent of your 3GB data plan (cycle ends the 10 th ).” I put the phone down, slowly backed away, ran across the street and hid behind a tree. Suspecting my wife’s phone was the culprit, it still fell on me to call Verizon because my wife is on the road all day. (My office job, apparently, consistently affords me the opportunity to take care of such personal matters. Can’t talk now, boss-I’m on hold with PetSmart grooming. ) The first bit of information Verizon needed, because my wife is listed as the account holder, was the last four of her social or our Verizon password. Regarding the latter, infinity question marks. (One of my gu...

Verizon-to-(Subway-to)-Verizon minutes

This is me at Verizon, daughters in tow, trying to upgrade my phone. Me : Girls, listen—I just have to get a new phone. Please, please, please just relax while I talk to the worker, and I promise I’ll do this as fast as I can. Then we’ll pick up the pizza, okay? Girls : PIZZA! Me : Shhhh! Girls, please. Just … be quiet and like, don’t move around. Woman wearing headset and operating tablet : Mike? Me : Yes, hi. Okay, listen—I need to do this before these two ( points to girls sideways with thumb ) make me lose it, so here’s the deal. I need to upgrade my phone. So let’s do that. Like now. Verizon woman : Okay, right this way. Me : Girls, follow me. Girls : ( spinning in circles ) Me : GIRLS. Verizon woman : Okay, this is the iPhone 5— Girl two : DADDY I HAVE TO GO POTTY. Me : Are you … what ? No. You just went before we left school. That was literally 10 minutes ago. No. Please wait. ( turns to worker ) I’m sorry, you were saying? Verizon woman : This is the i...