The inexplicable reality of bad service in a bad economy
Note: This column appears in the 10/1 issue of The Glendale Star and the 10/2 issue of the Peoria Times How fresh is the fish? This is the question my wife asked to our server during our first night out together in forever, by Westgate, at an establishment that shall remain nameless to protect the identity of the incompetent. We had waited about twenty minutes to ask this question, and were only graced with our waitress’ presence after she had apparently lost an argument with another server as to who was going to wait on our table, an ordeal that I was fortunate enough to capture out of the corner of my eye. As a result, she was forced to introduce herself, and did so thusly, with eyes to the ground and speaking quickly and softly so as to add to the general awkwardness: Hi my name is (unintelligible) and I’ll be your waitress do you know what you want? No, miss –- the pleasure is all ours, I assure you! It was at this point when my wife asked the aforementioned question. Now, this is ...